Workplace training is a bit like Marmite – some people love it, others loathe it. Still, at least it gets a reaction. Worse, are those who are so ambivalent to improving their skillset that they may as well not bother.
In my experience as a business coach and as someone who runs a diverse business, there are four things that will get people switched on to training and deliver results – fast!
1 Involve your team
The more your team is involved in the whole process, the better engaged they will be. Help them help you to see and agree the aims and the reasons why they are important. Give them as much choice and flexibility as you can in planning how those aims might be achieved and help them see clearly about how their individual roles are crucial in achieving the results.
2 Speak tentatively
You may think that you’re the authority on a subject. However if your team disagrees with you, you might notice a bit of body language, such as crossed arms, tight lips, looking in the other direction. Ultimately, it matters not a hoot what you think. Unless you can achieve an aligned objective with your team, the chances of it being effectively achieved are seriously compromised.
3 Allow Inquiry
People have their own view of the world and need to make sense of things in their own way. Which means it’s important to understand that while they and you may be right about things, the opposite is also true. So, encourage your team to challenge their own assumptions – and yours. Questions such as “Is that really true?” received in the right way, can get somebody to be quite reflective about a belief they may have held for a long time.
4 Be Creative
Learning happens best when people change as a result of seeing something differently. Quite often, getting them out of their normal environment – such as the one here at Meon Springs - fosters this more effectively than banging on to them about something in the normal way.